Privacy Policy

Last updated: 4 November, 2024

At Bunny Ride, we are committed to protecting the privacy of our customers. This Privacy Policy describes how we collect, use, and share personal information through our website and mobile application. By using our services, you consent to the terms outlined in this policy.

1. Information We Collect

When you use our website or app, we may collect the following types of information:

  • Personal Information: Includes your name, email address, phone number, and billing details.
  • Location Data: Real-time location data to provide accurate pick-up and drop-off services.
  • Usage Data: Includes app and website usage data, preferences, and service history.
  • Device Information: Information about the device you use, including IP address, operating system, and app settings.
  • Payment Information: Credit/debit card details, or payment processing information when transactions are made.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To Provide Services: Facilitate booking, transportation, and ensure a safe and personalized experience.
  • To Improve Services: Analyze usage data to enhance app functionality and improve user experience.
  • Customer Support: Provide assistance and respond to your queries.
  • Marketing and Promotions: Send special offers, promotions, or updates (with opt-out options).
  • Security and Compliance: Maintain the security of our services and comply with legal requirements.

3. Sharing of Information

We do not share personal information with third parties except in the following cases:

  • Service Providers: We may share data with trusted vendors (e.g., payment processors, customer service providers) to facilitate services on our behalf.
  • Legal Obligations: When required to comply with applicable laws, regulations, or legal proceedings.
  • Business Transactions: In the event of a merger, acquisition, or asset sale, personal data may be transferred.

4. Data Security

Bunny Ride implements reasonable security measures to protect your information. However, please note that no data transmission or storage system is completely secure.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data.
  • Opt out of marketing communications.
  • Restrict or object to processing.

To exercise these rights, contact us at: info@bunnyride.com

7. Children’s Privacy

Our services are not directed toward children under 16. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website or app.

9. Contact Us

If you have any questions about these Terms, please contact us:

Bunny Driver
Email: support@bunnydriver.com
Phone: (877) 679-TAXI